Returns and Exchanges

If for any reason you are not satisfied with your GÖTZ BAD ISCHL purchase, we will be happy to complete an exchange or refund. Simply complete the Return Authorization Form and return the merchandise within 30 days of receipt of your purchase. Shipping & Handling fees are not refundable.


At Götz Bad Ischl, we make returns easy as 1, 2, 3.


1. Email returns@drgotz.com 9:30-5:30 EST (excluding holidays) within 30 days of receipt of your purchase to obtain a return authorization number.

2. Complete and print out this return authorization form and send it and the mostly unused item(s) to Götz Bad Ischl, Attn: Returns, 3172 North Rainbow Boulevard #1222,Las Vegas, NV 89108.

3. As soon as we receive the item(s), we will process a refund for your original purchase price (this does not include any discounts or shipping costs) of the items and you will receive notification directly from our credit card processing company that your return has been processed.


Return Authorization Form

Return Authorization #: __________________________________________
Order/Invoice #: ________________________________________________
Name: _________________________________________________________
Items Returned:_________________________________________________
Reason for Return: ______________________________________________
 



Please note: Refunds are only available within the first 30 days of receiving your product(s).

No returns will be accepted without a valid return authorization number. Credit will be issued once the merchandise is determined to be in a mostly unused state.

Return items must arrive in our warehouse no later than 12 business days from the time the RMA was created. Thank you! We suggest making a copy of the completed form for your records.

 




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